AAdColonist AdminOpen app
Workspace

Admin Workspace

Monitor tenant health, support load, subscription risk, and system readiness from the operator side.

Current viewBilling
Marketing sitePricing
Current areaBilling

Ops module in admin workspace.

Quick jumps
BusinessesBillingSupport Ops
SectionOps
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Admin Billing

Subscription risk and recovery planner

This operator view now acts like a billing-ops planner, helping the team route recovery, activation, and healthy-account monitoring instead of only listing subscription states.

Operator Context

Preview mode

Use this workspace to classify billing risk quickly and move subscriptions into the right recovery or monitoring lane.

Billing statepreview
No session detected. Admin is shown in preview mode so we can keep building locally.
Visible subscriptions4
These are the subscriptions currently represented in the billing-ops surface.
Lifecycle lanes3
Each lane reflects a distinct operator response for recovery, completion, or healthy monitoring.
Recovery Scorecard
No saved recovery checkpoints yetStart saving publish and demand-recovery decisions

Save a Website or SEO publish checkpoint, one CRM follow-up step, or one automation rollout decision so billing recovery can be managed with real downstream context instead of subscription state alone.

Open websiteOpen automation
Recovery Plan
Step
Classify the current workspace
Status
queued
Billing Ops
Detail
A live workspace subscription will appear here once billing activity exists.
Step
Route by lifecycle risk
Status
queued
Operator
Detail
Use incomplete and past-due states as the first routing split.
Step
Trigger the right follow-up
Status
queued
Billing Ops
Detail
Pair lifecycle status with support and customer-facing checkpoints.
Step
Verify account health after follow-up
Status
queued
Operator
Detail
Healthy accounts should move toward retention and upsell monitoring, not stay in recovery views.
Subscriptions
Growth / active
Runway Flight Academy
Checkout completed and account is in good standing.
Amount
$1,500/mo
Starter / incomplete
Harbor Dental Studio
Signed up but has not completed billing handoff.
Amount
$497/mo
Pro / past_due
North Point Injury Law
Payment failed and recovery messaging should be triggered.
Amount
$2,500/mo
Growth / active
Skyline HVAC Services
Healthy subscription with add-on opportunity.
Amount
$1,500/mo
Priority Queue
High priority
Recover past-due subscriptions
Lead with manual follow-up and recovery messaging for failed payments.
Past-due states carry the highest risk to customer trust and fulfillment accuracy.
High priority
Close incomplete checkout loops
Use clearer handoff and success checkpoints to finish activation.
Incomplete subscriptions often represent preventable conversion leakage.
Medium priority
Watch healthy accounts for expansion
Use active billing accounts as the pool for retention monitoring and add-on opportunities.
Once recovery risk is handled, healthy accounts become the best expansion targets.
Lifecycle Lanes
Same day
Checkout recovery
Move incomplete subscriptions into a clear billing-ready or checkout-complete state.
Within 4 business hours
Past-due recovery
Escalate failed payments quickly so fulfillment and retention are not trusted too early.
Weekly review
Active account monitoring
Use healthy subscriptions to spot retention and upsell opportunities without losing operator visibility.
Operator Checklist
  • Incomplete and past-due accounts are visible before upsell work.
  • Billing state is framed alongside readiness and next follow-up.
  • Active accounts can move into retention and add-on review instead of staying in generic billing status.
Recommendations
  • Prioritize incomplete and past-due accounts before deeper upsell work.
  • Expose billing state alongside fulfillment readiness so operators can judge real risk quickly.
  • Use this view later for retries, coupons, and manual recovery actions.
Admin Actions
Open businessesOpen support opsBack to admin overview